Haynes House LogoHaynes Dementia Chat

Choose the plan that works for you

Note: We use the term “carer” to refer to anyone supporting a person living with dementia. Prices are kept low to help all carers access support.

Free trial

For new carers exploring support.

$0

  • Free 14-day trial of Core Care (no card required)
  • No ads
  • Your data is private

Core Care New

For everyday carers needing regular guidance.

$2/month (billed annually)

$24/year (≈ $2/month)

  • Unlimited* daily chat
  • Evidence-based carer tips
  • Multilingual support
  • Access across multiple devices
  • Care profile — lite (to customise answers)
  • Save favourite tips
  • GST calculated at checkout
  • Potential reimbursement through your Support At Home budget^

Premium Care Coming Soon

For active carers managing daily routines & complex needs.

$5/month

or $50/year — save 17%

  • Everything in Core Care, plus:
  • Detailed care & bio profile
  • Care Team / Family Sharing
  • Proactive Weekly Check-ins → Insights & Nudges
  • Ability to export/download responses
  • Advanced search (e.g., “show me all tips that helped with showering”)

Institutional Coming Soon

For aged-care services, hospitals & community orgs

Negotiated

  • 1:many carer version (multiple Care profiles & customised chats)
  • Bulk access for carers linked to providers
  • Admin dashboard (usage stats)
  • White-label options
  • Priority support

*Fair use policy applies (Free trial: capped at 50 messages; Core & Premium: up to 400 messages/month).

^Subject to your service provider considering it an eligible expense that supports your individual goals.